Returns & Refund Policy
At EverydayPaw , we stand behind the quality of our products and want both you and your furry friend to be completely satisfied with your purchase. If something isn’t right, we’re here to help.
🐾 Returns
· We accept returns within 30 days of your order being delivered.
· To be eligible, your item must be unused, in its original condition, and in the original packaging.
· Unfortunately, we cannot accept returns on items that have been opened, used, or damaged after delivery.
🐾 Refunds
· Once your return is received and inspected, we’ll notify you by email.
· If approved, your refund will be processed back to your original payment method within 5–10 business days.
· Shipping costs are non-refundable. If you received free shipping, the cost of shipping may be deducted from your refund.
🐾 Exchanges
· Need a replacement? If your item arrives damaged or defective, we’ll gladly exchange it at no cost.
· Please contact us within 7 days of delivery with a photo of the issue so we can arrange a quick solution.
🐾 Non-Returnable Items
· For health and hygiene reasons, we cannot accept returns on:
· Opened or used products
· Gift cards
🐾 How to Start a Return
· Email us at Isaac@everydaypaw.com with your order number and reason for return.
· We’ll provide return instructions, including the return shipping address.
· Once we receive and inspect your return, we’ll notify you of your refund or exchange status.
🐾 Need Help?
· We’re always here for you. Reach out anytime at Isaac@everydaypaw.com, and we’ll make sure you and your pup are looked after.